At Emirates Essentials, your satisfaction is our priority. If something isn’t right with your order, we’re here to make it right.
✅ Returns
We accept returns within 7 days of receiving your order, under the following conditions:
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Items must be unused, unopened, and in original packaging.
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Return requests must be made within 7 days of delivery.
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Certain items such as personal care products, undergarments, food, or clearance items may not be eligible for return due to hygiene or safety reasons.
To request a return, please contact our support team via WhatsApp at +92 345 1981377 with your order number and a brief reason for return.
💸 Refunds
Once your return is received and inspected:
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If approved, a refund will be processed to your original payment method or as store credit, based on your preference.
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Please allow 5–7 business days for the refund to reflect, depending on your bank or payment provider.
🚚 Return Shipping
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Customers are responsible for the return shipping costs unless the item received was incorrect or damaged.
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In such cases, we will arrange a free return pickup or cover the return cost.
❌ Non-Returnable Items
The following items are not eligible for return or refund:
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Perishable goods (food, beverages)
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Personal care or hygiene products
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Items marked as “Final Sale” or “Clearance”
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Used, damaged, or altered products
🛠 Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. We’ll replace the item or issue a full refund at no cost to you.
For all return or refund inquiries, reach out via WhatsApp: +92 345 1981377
We’re committed to making your shopping experience smooth, secure, and stress-free.
